Returns & Refunds

Thanks for choosing MOSKI products.

To ensure your satisfaction, we are pleased to accept your returns or exchanges in 14 calendar days from date of your purchase and after considering below conditions:

  • The returned or exchanged item must be unused and wrapped in its delivered packaging
  • The returned or exchanged item must be undamaged and in the same condition at receiving
  • The returned or exchanged item request must include its invoice as a proof of purchase
  • The returned or exchanged item must be delivered to the location notified by our professional team
  • The returned or exchanged item must not be part of the promotional list

MOSKI will not be able to support if any of the above conditions is not present.

After receiving the returned or exchanged item, our quality team will inspect the item request and feedback in 10 calendar days for Bold line products and 20 calendar days for Gold line products.

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